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CvWow
,
Canterbury, Kent
Warranty Administrator
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Job Type: Full-time |
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Overview
Our client are now looking for an experienced and enthusiastic Warranty Administrator. If you want to be part of their continued growth and success, then we want to hear from you Why work for us? Joining the team as a Warranty Administrator, you will play a real part in shaping the future of their company and in return for your hard work, you will be entitled to: 22 days holiday plus bank holidays Generous long service awards Life Insurance Pension Scheme Generous staff retail and vehicle discounts Could this be the ideal role for me? They are looking for an experienced Warranty Administrator who can demonstrate previous experience within a similar role in the automotive industry. As a minimum standard you must possess excellent keyboard skills and high attention to detail. What will my new role involve? As their Warranty Administrator, you will efficiently administer all agreed warranty claims in accordance to manufacturer guidelines to minimise company exposure to warranty write-off and debits. You will also ensure all policy & procedures and fully adhered across the company at all times. Your day to day responsibilities will include: Receive all job cards with agreed warranty items and input all claims details and produce warranty invoice and transmit to warranty provider Identify from warranty returns parts for return and those for disposal and inform parts department of action required Check any claims rejected and resubmit errors or in conjunction with manager investigate why rejected Return documentation for rejected warranty items for re-costing by service administration Participate in warranty audits as required Ensure that the image and levels of customer service within the department is in line with company standards Ensure that all customer complaints are dealt with both speedily and effectively If you are looking to take the next steps in your career and would like the opportunity to work for a progressive and dynamic dealer group, then please click APPLY to register your interest in the role of Warranty Administrator. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.