eRostering Facilitator

eRostering Facilitator - Band 4 Temporary: Expected to last 2 months with a possible extension Start Date : ASAP Location: Ascot Pay Rate: £10.35 PAYE or £12.50 Umbrella Hours: Monday to Friday 9am to 5pm Purpose of the Job: To work with the eRostering Manager to implement and roll out of eRostering across the Trust, including expansion to other staff groups and functions. To roll out additional functionality to ensure full benefits realisation of the eRostering system (i.e. payroll interface, competences, Employee Online etc). To provide an effective, customer focused eRostering support service, ensuring all users are adequately trained and able to fully utilise the system; ensuring data is kept up to date and that changes are completed in a timely manner. To work within the eRostering team providing first and second-line helpdesk support Service Delivery To support the effective roll out and management of eRostering across all areas the Trust. To expand the use of eRostering to other staff groups and functions. To work closely with managers, clinical and operational staff to ensure the successful implementation, utilisation and management of eRostering across the Trust. To promote the use of additional functionality within the system. To be responsible for monitoring to ensure systems and processes are embedded into practice both within the eRostering team and within clinical and non-clinical areas. To ensure timely and accurate completion of changes and requests received (i.e. updates to roster templates, staff details etc). To coordinate the monthly finalisation and production of time and attendance and absence extracts to Payroll to ensure staff on eRostering are paid accurately on time. To help keep eRostering system guidance and user guides are up to date, adhering to best practice. To design and deliver eRostering system training as required. To provide specialist advice and support to staff on software and system queries, providing resolution and escalating to the eRostering Manager of software providers where appropriate. To ensure effective communication to eRostering system users regarding roster deadlines, system updates, best practice and other changes as relevant. To provide project support and lead on ad-hoc tasks as required. System Management & Reporting To support the development of interfaces between the eRostering system and other HR systems (i.e. ESR, bank staff management system). To be a system administrator and advanced user for the eRostering system. Staff Management To provide day-to-day supervision, training and support to junior members of the eRostering team. To deputise for the eRostering Manager during periods of absence. Experience with Health Roster is ideal but not essential.