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Tower Connect
,
London, Greater London
Technical Support Consultant
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Salary: From £30,000 to £35,000 per annum |
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Overview
Technical Support Consultant - (DMS, Worksite/iManage, Windows Server, SQL, MS Office, Active Directory, London) Our client is a leading provider of software solutions for professional services firms. Due to rapid growth and high demand for resources they now have an opportunity for a Technical Support Consultant. THE ROLE You will work as part of team, and use your experience to take lead in certain projects. The support group are responsible for dealing with all client support cases, monitoring client’s systems, assisting clients with product enquiries and updates, new vendor product development and other tasks as directed by senior management. THE PERSON You will need to have confidence to troubleshoot & fault find on client’s systems with technologies such as: iManage / Worksite / Filesite / Document Management Systems MS SQL Microsoft Windows server & client Microsoft Office Active Directory & networking principles You will ideally have supported iManage/Worksite or similar Document Management Systems. Some previous client facing experience would be highly desirable, be able to work as a team player and show an ability to liaise with customers at varying levels. You need to be self motivated with a willingness to learn and develop. The position offers a clear roadmap for advancement and for skill development as well as a good salary and excellent benefits. This job was originally posted as www.totaljobs.com/job/89613145