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Focus Resourcing
,
London, Greater London
Technical Pensions Administration Manager
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Job Type: Full-time |
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Salary: £45,000 per annum |
Overview
Our client based in Central London is currently recruiting for a Technical Manager to join them. You will be working closely with the Partners, as prime day to day contact for a given portfolio of Administration clients, to ensure provision of high quality pension administration and consultancy services. You will also be expected to participate in strategic business changes i.e. critical success factors, implement decisions made by the Board and Principals. Key Responsibilities Assisting or leading the provision of pensions administration services for the assigned client portfolio. Management of projects such as renewals, benefit statements, pension increases, lifestyling, trustees' reports and accounts. Ensuring projects are fully monitored and completed in line with requirements. Scrutinising the client work of other less experienced team members. Monitoring accuracy performance including activity and client performances, and taking action to ensure targets are met. Conducting some appraisals and catch up meetings including regular mentoring meetings with staff on probation. Actively contributing ideas to team meetings. Disseminating information to team at regular meetings. Helping identify any training needs and developing team members. Ensuring the accurate update of time recording system for all activities. Supporting, motivating and coaching colleagues. Seeking ways of innovating and improving quality, service delivery and efficiencies in processes and procedures. Develop trusting and credible partnerships with clients. Anticipating, resolving and owning problems. Preparing, checking and issuing administration bills. Updating internal change control and other schedules and spreadsheets as required. Ensuring breaches, errors and complaints logs are promptly completed and regularly reviewed. Your Skills and Experience Knowledge & experience Able to demonstrate and apply an expert knowledge of pensions administration activities. Broad previous pensions administration experience of Defined Benefit (DB) and Defined Contributions (DC) schemes . Experience of current pensions legislation and framework especially that which impacts on pensions administration. Previous supervisory or workflow management experience. Third party pensions administration experience or strong all round experience within an in house pensions department may also be considered. Presentation experience is desirable. Able to demonstrate a numerical aptitude. IT proficient, in particular Microsoft Office Suite. Training, education & qualification Educated to a minimum of A Level or Degree or equivalent standard. Ideally a minimum of three C grades or above at A Level or equivalent qualification. Strong Maths and English GCSE or equivalent qualification - minimum grade B. Significant progression towards a qualification e.g. CPC/QPA/DPC/RPC/APMI (or applicants deemed 'qualified by experience')