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Randstad Business Solutions
,
London, Greater London
Immediate start - Inbound Customer Service
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Salary: £8.20 per hour |
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Overview
Job Title: Intimidate Inbound Call Centre Adviser Location: Colindale Salary: £8.50ph Our client is a market leading mid-sized contact centre based in North London who specialise in inbound call handling such as helplines, orderliness and customer service support, with an outbound division running telemarketing, appointment setting and customer reactivation campaigns. Specialist sectors include, Financial Services, Help-Desks, Bookings and Reservations, and the Automotive Industry services. We are looking for an individual who is naturally customer focused and empathetic towards customer needs, and will strive to deliver within a target driven environment, this role will hold progression and reward for the person that is willing to drive their own success Requirements · Excellent communication skills, articulate and confident with great telephone manner · Happy to work shift patterns including weekends · Problem solving abilities · A friendly, professional and vibrant personality · Good interpersonal skills to be able to deal with people at all levels · Reliable and excellent time keeping skills · Being able to work independently as well as within a team. · Enthusiastic and self-starter. · Proven track record within inbound call centre environment · Previous Contact Centre Service Skills (preferably in an outsourced environment) · Good numeracy and IT skills Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.