Administrator - 12 month contract

Working for this successful and progressive company, the Administrator will be based within a motivated, fast-paced team who take pride in their exceptional levels of customer support. You will be processing customer information and uploading information onto internal systems. The Administrator will be rewarded with 25 days holidays plus Bank Holidays, pension and free parking. The offices are modern and open-plan, with the company encouraging a positive and developmental environment. To apply for the Administrator role, you should have a proven background in administration, ideally gained within an office environment. The Administrator will possess strong time management skills and the ability to manage deadlines in a fast paced environment. IT skills must include the use of Microsoft Office Word, Excel and Outlook to a competent standard. This is a 12 month fixed term contract. Key Responsibilities: Checking that customer information is up to date, adhering to the terms and conditions and agreed service levels Handle incoming and outgoing telephone calls in a professional and courteous manner Develop sound knowledge of internal processes to provide accurate information when dealing with queries To consistently deliver Customer Service for all internal and external customers in a professional and timely manner The ability to handle payments or sensitive information To provide support to the wider team during busy periods. To develop and maintain strong relationships with other internal departments Any other administrative duties as required. Essential Skills: 12 months of administrative and customer service experience - ideally gained in a fast paced office environment Data capture and data inputting Complaint resolution Working to deadlines Educated to a minimum of 5 GCSE’s Good standard of English both written and oral Competent in IT including Microsoft Office Word, Excel and Outlook Keyword s: Administration, office administrator, office support, customer service __________________________________________________________________________________________ Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies We are acting on behalf of the client as an Employment Agency in relation to this vacancy We are an equal opportunities agency and welcome applicants from all backgrounds