Cyber Incident Professional/SOC Analyst

Knownfour ,
Skelmersdale, Lancashire
Job Type: Full-time

Overview

Cyber Incident Professional/SOC Analyst Our client is a global communications and technology organisation with research and innovation in its bones. They have a brand new vacancy within their security operations centre (SOC) for a Cyber incident professional/SOC Analyst to work within cyber operations and global services. The team will provide visibility and control of information risks for the client and will support the 24x7x365 nature of the clients operations, providing a threat detection and response capability for digital services before, during and after cyber attacks. The Cyber Incident analyst will co-ordinate and manage Security Incidents raised by the CySOC Analysts, providing a centralised point of contact. They will effectively manage incidents end to end, undertaking post incident reviews and root cause analysis activities. Responsibilities Responsible for escalated incidents from the CySOC Check playbooks/processes have been followed Continuous Improvements with the Incident Management/Response Processes Play an active part in/ lead Post Incident Review activities Act as an escalation point, providing leadership and expertise whilst driving the resolution of incidents Procedure creation and continuous improvement Escalate incidents to the shift lead where appropriate Communicate incidents / escalations within agreed KPI measures Conduct Post Incident Reviews (PIR’s) for critical incidents engaging key stakeholders to provide investigation into Root Cause Analysis and the prevention of reoccurrence activities Build and maintain collaborative relationships with all key stakeholders at all levels Liaise with the Cyber SOC Analysts for Incident information. Skills Experience in a commercial environment, with a history in incident management. Experience of stakeholder management and influencing skills dealing with complex issues. A genuine enthusiasm and drive to work within Cyber Security Motivated and ambitious to work on your own initiative without needing direction Ability to manage multiple projects and tasks. Strong attention to detail Ability to multi-task, prioritise, and manage time effectively Excellent interpersonal skills and professional demeanour Excellent verbal and written communication skills Experience Relevant Security or Incident Management qualification Please email your CV asap to apply for this role