Dutch Speaking - Customer Support Specialist

EllisKnight International Recruitment ,
Crewe, Cheshire
More Details
Job Type: Full-time
Salary: £24,000 per annum

Overview

EllisKnight are exclusive partnered with a rapidly growing global business based in Crewe and we are searching for a Dutch Speaking Customer Support Specialist to join their team. We will consider candidates with office-based experience as well as graduates seeking their first opportunity with a Global business which offers plenty of free onsite parking and are also close to public transport links. Key areas of Responsibility Provide an excellent standard of customer service in Fluent Dutch and English to our client's customers You will be receiving information from customers and collating reports Provide support and training to customers on the company's services and products available Log customer queries and ensure resolutions are found promptly Provide general local language support which may include translation of documents Work closely with other departments to provide an excellent service Essentials Experience of client relationship management through telephone and email interaction The ability to multi task and work to deadlines Good problem-solving skills, ability to generate possible solutions Ability to work in high pressure team environment Strong Excel skills Good level of IT skills in general High level of numeracy We look forward to receiving your CV

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