Network Support Engineer

Tata Consultancy Services ,
Solihull, West Midlands
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Overview

Who we are With TCS you will be exposed to the future of technology, work with some of the brightest global minds in the industry and support many of the biggest brands in the UK and worldwide. Recognized as an employer of choice, having won numerous awards in the UK and beyond, TCS is a fast-growing global IT powerhouse at the forefront of innovation and transformation. What we need We are looking for Network Support Engineer . Desired Competencies for Network Support Engineer : · Candidate should be CCNA/CCNP certified · Excellent in Cisco Routing and Switching environment LAN & WAN · Troubleshooting skills for Cisco Environment in quick time (Nexus 5500/6500/4500 series, Cisco Enterprise routers 3900, 3800 & LAN switches 3700, 3500, 2900 series) and CAT OS · Knowledge of Wireless technology autonomous and lightweight. · Knowledge of DNS/DHCP/HPOV NNMi · Excellent Knowledge of network sniffer for capturing logs (Wireshark/ Ethereal/ Solar-wind or any other equivalent) · Experienced in coordination with Telecoms/Service provider/Vendor coordination · Knowledge of cabling and various modules (Ethernet and Fiber) · Excellent Communication skill · Responsibility of / Expectations from the Role : · Network support from on-site, 24X7 support shift support. · Provide support on day to day network incidents and issues. · Monitor the network and work with Network tools team for addition/deletion of the devices. · Support day to day changes and configurations in network infrastructure. · Manage and maintain the On-site spares availability for network infrastructure. · Coordinates with Network Delivery team for ongoing projects and provides support from Operations. · Maintain the Network CMDB up to date. · Support day to day cable patching requests and update the TRAX. · Vendor Coordination with Telecoms, Service providers & OEMs in the event of any faults or hardware issues · Ensure all related process documents are up to date. What you get TCS is one of the fastest growing in the UK, joining TCS at this pivotal time will expose you to numerous domains and projects. We are consistently voted number one in customer satisfaction and Top Employer in the UK and globally. We provide competitive salaries which include pension, health care, life insurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Our internal volunteering and social network allowing you to take at least one paid volunteering day per year, as well as take part in social networks, Health and wellness initiatives such as fit4life and purpose4life internal sports events, we also sponsor Marathons internationally, Initiatives in mental health, LGBTQ among other diversity and inclusion awareness and support Role: Network Support Engineer . Job Type: Permanent Location: Solihull, UK This job was originally posted as www.totaljobs.com/job/89667591

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