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Howells Contracts
,
Norwich, Norfolk
Resident Liaison Officer - Social Housing - Norwich
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Job Type: Full-time |
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Overview
Resident Liaison Officer - Social Housing - Norwich Permanent Opportunity Competitive salary dependent on experience travel mileage or company car Here at Howells Solutions we are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to work on an internal and external works project. It will be your responsibility to develop positive relationships with residents in order to provide information and support during Decent Homes projects . You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is essential. Key Responsibilities include: kitchen and bathrooms programme experience windows and doors programme experience Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Salary & Benefits You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full time, perm role with an excellent salary based on experience, please call for details Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on . Howells Contracts are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Contracts acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.