Customer Service Executive

Burton Bolton & Rose Recruitment Services Limited ,
London, Greater London
Job Type: Full-time
Salary: £26,000 per annum

Overview

Helpdesk Co-ordinator London, NW4 £25,000 Parking Pension This is an excellent opportunity for a friendly and organised Helpdesk Co-ordinator to take their customer service skills to the next level and join a very successful and unique local Company. Some of your duties will include: - Providing first class helpdesk and customer service support to clients requiring maintenance support - Managing a high volume of calls from clients on a daily basis and establishing nature of client’s requirements - Inputting details of caller requirements on computer system and allocating job to be completed to team of Engineers - Tracking the progress of ongoing jobs from instigation stage through to successful completion - Liaising with clients after job has been completed to ensure they are happy with the service provided - Maintaining the computerised client database and updating with details of client activity on a daily basis Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose