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Huntress
,
London, Greater London
Customer Service - After Sales - 6 month contact
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Salary: £23,000 per annum |
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Overview
After Sales Customer Advisor - 6 month FTC £23,000 - £25,000 A global American manufacturer based in Hammersmith, West London is looking for an efficient After Sales Customer Advisor. This isa 6 month fixed term contract where you will deliver an outstanding customer experiencefor the UK & Ireland market. Looking for candidates that have great customer service troubleshooting experience when dealing with customer queries. This role will require candidates to have a technical ability of solving problems and have the patience and experience of walking customers through resolving problems. Core Key Responsibilities: Support customers via Calls, Email, Social Media, Live Chat, Mail, etc. Handle warranty enquiries Identify and troubleshoot technical issues with products Support customers throughout their online shopping experience Handling delivery enquiries, refund requests and general enquiries Core Key Skills: Previous Customer Service experience Excellent communication skills 6 month contract, ideally looking for candidates that has technical troublshooting experience. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.