Product Features
Blog
Contact Us
Sign In
Harper Recruitment Group
,
Nottingham, Nottinghamshire
Payment Support Officer
|
|
Contract Type: Contract |
|---|---|
|
|
Salary: £11.7 per hour |
Overview
Job Role: Payment Support Advisor Location: Nottingham City Centre Pay rate: £11.79ph (£23,000k) Hours: 37.5 hours Monday - Sunday shifts Harper Recruitment Group are proud to be working in partnership with one of UK's top employers. Our client are expanding and are looking for multiple Payment Support Advisors to join the Collections department. You will be based at their award winning City Centre Head office, our client boasts a creative office environment amongst various other benefits including an on-site gym, wellness areas, subsidised canteen and social break out areas. What will the role involve: Supporting customers experiencing financial difficulties via telephone and email Using effective questioning and listening skills to analyse customers account circumstances Finding sustainable solutions to customer credit problems Processing payments and organising repayment plans Working to industry regulations and compliance guidelines Providing a high level of customer service at all times Who are we looking for? Confident working within a fast paced environment Proven customer service experience Excellent communication skills both written and verbal Previous finance or customer service experience is desired although training is provided Ability to make make sound judgement decisions We have multiple opportunities to join this market leader organisation - roles are subject to background checks, you must be available to start from April 2020. If you feel you meet all the required specification please submit you CV today for our team to review. Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.