Junior Network Engineer - Customer Support

The Tec Recruitment Group Limited ,
Gloucester, Gloucestershire
More Details
Salary: £20000 - £26000 per annum

Overview

Job Title: Junior Network Engineer (Customer Support) Salary: £20,000 - £26,000 p/a Location: Cambridge Type: Permanent We are assisting our client in the search for a Junior Network Engineer to join their team in Cambridge. The ideal candidate for this excellent new role will be able to demonstrate a solid aptitude for IT, customer service and technical support, along with a genuine interest in the networking industry. Junior Network Engineer (Customer Support) - Technical Skills and Attributes Required: - Strong foundational knowledge in IT and an aptitude for technical support - Excellent customer service skills - A strong communicator, both written and verbal, who can deliver and explain technical concepts to a wide audience - Comfortable working to demanding timescales and assuming individual responsibility for technical faults or queries raised by customers. Junior Network Engineer (Customer Support) - Duties and Responsibilities: - From the head office in Cambridge, you will be required to provide exceptional technical support for customers - Diagnose and troubleshoot technical issues, providing clear and accurate instructions to ensure the swiftest possible resolution - Log all issues on the ticketing system A full list of duties and responsibilities can be provided on application. This is a critical position for our client and they anticiapte interviews to take place at the earliest opportunity. Don't hesitate to apply if you are looking for a challenging role in a business that will provide unbridled opportunities to learn and develop your technical skills. This job was originally posted as www.totaljobs.com/job/89803007

People also viewed