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Premier Group Recruitment
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Peterborough, Cambridgeshire
Service Desk Analyst
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
ROLE: IT Support Engineer LOCATION: Peterborough SALARY: £25,000 - £32,000 This is a fantastic opportunity for an IT Support Engineer to join a growing and exciting team in the heart of Peterborough. Responsibilities of an IT Support Engineer Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and networks including switches, routers, servers printers, other IT hardware and network patching. Active Directory and Group Policy management and maintenance. Support and management of Landlines, Mobile Phones and Desk/IP Phones Application support and software installs. Wi-Fi installs and management Talk users through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues Troubleshoot system and network problems, diagnosing and solving hardware or software faults. Replace faulty equipment as required. Respond within agreed time limits to call-outs. Regular site visits to engage with users face to face and proactivity evaluate any potential Experience require for an IT Support Engineer: Minimum 2 Years 1st and 2nd Line Support Experience Motivated and Driven Full UK Drivers License (Preferred not Mandatory) Interested in this IT Support Engineer opportunity? Apply with an up to date CV.