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Eden Brown
,
Newport, Gwent
Contract Support Administrator
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Job Type: Full-time |
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Salary: £22,000 per annum |
Overview
Our client currently has a requirement for a Contract Support Administrator to join their busy helpdesk team in Newport Tasks & Responsibilities - Dispatching of remedial works in order to meet specific contract KPI and SLA - Plan in advance Preventative Maintenance monthly visits - Arrange orders for tools and plant equipment etc. - Work through backlog of Work Orders ensuring that they are reprogrammed back into the system - Ensure incomplete works are chased and completed - General filing duties ensuring the filing system is neat and tidy to aid speedy retrieval of information. - Responding to Help Desk chasing for work updates - Raise job numbers - Create client reports - Daily contact with all other members of the Administration Team. - Daily contact with Admin Manager to establish progress and communicate any issues that require escalation. - Regular contact with Contract Management and engineers. - Support and assist Front of House reception services as and when required. Candidates will be able to demonstrate a similar role preferable from a facilities management back ground You will need excellent organisation skills and be able to communicate with customers and colleagues at all levels. If you feel this role suits your experience please send you CV to Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Agency in relation to this vacancy.