CRM Analyst (Microsoft Dynamics)

Are you looking to develop your skills to the next step or do you want to just sit in your current role stuck where you are? Ever wanted to receive training opportunities and progression on to more technical responsibilities? If you're willing to learn and have a strong desire to progress then this is the role for you. I'm looking for someone who is driven and wants to become part of an exciting project and transformation. What will you being doing? Your main responsibilities in this role will be to provide day to day support on my clients CRM environments (Dynamics 365); ensuring that the CRM is maintained and administered. This will involve supporting user queries, technical issues with opportunities to get really technical and really take part in the configuration and development of said systems. You will be joining as part of a really exciting project and transformation Do you possess these skills? Willingness to understand Microsoft Dynamics CRM 365 and provide support Desire to ensure the core business system is documented and maintained Ability to understand user queries and relate to business process in Dynamics Understanding and practical experience of managing a hosted Microsoft Dynamics CRM solution Desirable: Experience of configuration of Microsoft Dynamics Desirable: Experience of report creation, development and maintenance. Is this you? Are you driven and have the desire to learn? This is an exciting opportunity to join a fantastic team with training and development opportunities available. Do you have great attention to detail? My client's team support business end users and troubleshoot their problems using the CRM environments, you will play a key part to the smooth operation of these functions. Have you done any of this before? Worked with and supported Microsoft Dynamics CRM? Supported and maintained an Office 365 environment with some focus on Microsoft Dynamics? Extensive CRM support experience with ability to pick up and quickly learn Microsoft Dynamics CRM? You must be willing to learn this. Managed internal support calls and provided consistent and robust communication to all users in respect to business and system process? Tested fixes, service packs and implemented system upgrades to Microsoft Dynamics? Qualification You'll have good technical knowledge and business knowledge of Microsoft Dynamics CRM. You will be a good communicator, be passionate, enthusiastic and excited by new challenges. You will be able to confidently provide support and guidance for business users and can work under pressure and accept criticism of work. Work well in a team with an accurate eye for detail who has a methodical approach. What will you get in return? You will get a company who care about their employees and follow these three values, integrity, caring and quality . They will invest in you and offer training and support . You will get 26 days bank holiday each year. You will get a 5% discretionary bonus . You will get a yearly salary review . You will get healthcare opportunities . You will get a share scheme access . You will have a training budget available for relevant training. You will have the ability to work home some days each week. You will have a salary offering of up to £45,000 a year. To be in for a running of this amazing opportunity apply to this job posting right now and I'll be in touch This job was originally posted as www.totaljobs.com/job/89860956