Extra Care Housing Manager

Full-time - 35 hours per week. Established in 1832, retailTRUST is the trade charity for the 4.5 million people working in retail and the supporting service industries. Our cottageHOMES services provide high quality supported living and extra-care accommodation for those retired from service to retail. We are recruiting for an Extra Care Housing Manager to join us in Salford where you will oversee and manage all aspects of the service including extra care accommodation, housing management services and liaise with property maintenance and finance teams. The role is to ensure the Housing Management team delivers the highest standards of service delivery to current and prospective residents. This includes the management of the Smart Homes development, which will provide 21 st century support services, enhancing all aspects of residents’ wellbeing. Other duties include, but not limited to: Assisting with raising the profile of the Estate and services provided locally and regionally. Keeping abreast of current and future services, legislation and benefits with regard to the client group. Researching and developing new business opportunities, partnerships and funding. Contributing to the strategic development of the supported living and extra care operation. Demonstrating the skills to be an active manager of digital services by supervising, educating and training all staff to embrace the technology available. Monitoring all aspects of the Extra Care and housing management service, ensuring that all services and accommodation provided meet contractual obligations. Ensuring prospective residents are assessed and allocated appropriate accommodation. Developing policies consistent with good practice in areas of Extra Care/Supported Living services. To communicate and negotiate with relevant authorities and external agencies. Drafting, managing and monitoring budgets and financial matters. The ideal individual will be educated to degree level or equivalent and have a qualification in housing, social work or care (S/NVQ4 equivalent City & Guilds). They will also hold a current First Aid at Work certificate or be willing to undertake training. The successful applicant must have experience and understanding of the following: Managing at a senior level Motivating and leading a team Working with vulnerable adults/ the elderly Oral and written communication skills Drafting, monitoring and evaluating budgets Building successful relationships with other organisations Ability to organise and prioritise a complex and varied workload Measuring and improving service levels Committing to Equality and Diversity issues in all activities. The individual must be flexible in hours as weekend and evening work may be required. You must also apply strict confidentiality at all times. Benefits a pension scheme of up to 9% employer contributions, life assurance of four times your salary and a Health Cash Plan.We also let you have your birthday off No recruitment agencies please.