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Hays Healthcare
,
Ipswich, Suffolk
111 Call Handler/Health Advisor
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Job Type: Full-time |
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Overview
Call Handler, NHS, Immediate Start, Barking Your new company Hays Healthcare are seeking a number of Call Handlers to start immediately at one of our key clients. Full Training will be given. Your new role Dealing with a high volume of inbound calls from the public regarding the Coronavirus The assessment of patients' needs supported by local policies and Decision support computer software to ensure that patients are prioritised appropriately and directed to the correct end point. Liaising with other agencies and healthcare providers to ensure patients are appropriately directed. To keep accurate records of clinical enquiries to the service To provide simple health information advice in line with NHS policies and approved sources. What you'll need to succeed Skills and experience to remain calm in crisis situations Ability to deal effectively with difficult and stressed individuals Good communication skills Candidates must have a current in date enhanced DBS to commence employment What you'll get in return Excellent pay rates Mon - Fri £10.50 per hour/Weekend £12.50 per hour (umbrella) Training will be provided What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk