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Randstad Business Solutions
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Birmingham, West Midlands
Customer Care Co-ordinator
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
Are you an experienced customer service administrator/ customer care co-ordinator who likes to manage their clients' queries from start to finish? Do you want to work in a vibrant office? Are you available immediately? Our Coleshill client are looknig for a customer care co-ordinator on a 12 month FTC to join their busy team. You will be working in a team of 6, among a larger, friendly office. Your Responsibilities as a customer care co-ordinator Take 30-40 calls a day Provide an excellent level of customer service at all times Take enquiries about defects on homes Organise for the relevant operatives/contractors to complete works as and when required Liaise with customers and stakeholders Inputting accurate details on the system See queries through to the end You skills/ experience Have good communication skills, especially on the telephone House-building/ Construction experience essential Be able to work in a fast paced environment Be able to manage your own time Have excellent attention to detail Be confident with using a computer Be able to communicate with colleagues and work together to find solutions Be reliable Benefits Up to £22500 salary 0830-1700 Monday to Friday with an hour lunch Early Friday finish Subsidised canteen If you think that this is the role for you, please click apply today Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.