Administration Assistant - Training Department

Our client has a permanent full time vacancy for a Training Administration Assistant. You will be working 37 hours per week, 9am to 5.30pm, Mon to Thurs, 9am to 4.30pm Fri. The Role Work in the shared Training mailbox processing emails whilst adhering to set processes and procedures. Training and Competency System database updating and maintenance. Input new joiners’ qualifications and training records. Book courses. Using the Training database Liaising with training providers Handling delegate queries Ensuring attendance and feedback is monitored for all courses Assist with Training Room diary management, including arranging refreshments and lunch vouchers or lunches as required. Prepare Training Cabin rooms for training and meetings and clear away afterwards as required. Create and enrol new users to the e-Learning portal. Prepare and maintain directory of contacts for training services. Maintain office supplies and assist with upkeep of printers and other office devices. Any other ad-hoc administration support that may be required by the department. Greet visitors to the training facility & provide refreshments as required. Screen HR & Training Department incoming calls and direct or take messages as necessary. Experience Minimum 6 months experience in administration Some experience of customer care Working to deadlines whilst maintaining quality and high standards Proven experience of working as part of a team Capable of working with minimum supervision Experience of working in a pressurised, demanding environment Experience of Outlook, MS Word and Excel Skills Excellent organisation & planning skills Excellent communication and interpersonal skills Ability to apply a diverse range of communication techniques Sound analytical and problem solving skills Evidence of ability to effectively prioritise and manage work Evidence of excellent presentation skills Excellent Keyboard skills Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.