Business Analyst

At Cabot, we pride ourselves on being the best at what we do and we recognise that it’s the people that make the difference to any organisation. So, are you ready for a new challenge? As we are on the lookout for an experienced Business Analyst to join our expanding Digital Development department in our dynamic Kings Hill office. Not heard of us? Here’s our story: Cabot Credit Management (CCM) is a market leader in credit management services. We are an award winning, Investors in People Gold accredited organisation and we are passionate about the ethical treatment of our customers and employees. What you’ll be doing The key role of the Business Analyst is to ensure that the requirements determination and design of Products & Services for Cabot are undertaken. You will be working within a cross-functional agile team with the Product Manager, Scrum Master and other Business Analysts to support the Product and Services workstreams. This role would suit an enthusiastic person who has a keen interest in business process, worked within a business change environment and/or within a digital role. Some of the key responsibilities include: Support Product Manager in work as part of a cross-functional team who design, deliver and maintain technical, software based products and services to customers and employees Undertake effective requirements determination through discussion with business and IT stakeholders within our cross-functional team Negotiate solution design with a number of other technical roles - such as Developers, Testers, Development Architect, Digital Development and IT Operations Representatives Make contributions in the development of Test Plans and Test Scripts, and also perform test execution as required. Ensure that non-functional requirements and operational considerations are factored into all solutions Actively refine and enrich the product backlog ensuring requirements and solution designs are understood and effort sized by the team two sprints in advance of being taken into sprint. Seek opportunities to improve processes, solutions and approach through a review-and-improve mentality Working closely with testers and business champions within functional areas, manage the UAT process through to business readiness and cut-over To train and demonstrate solutions to end-users and internal customers Prepare appropriate handover documentation and knowledge transfer Create and maintain effective solution and process documentation The fun facts: Not only are we offering a competitive salary and a fantastic bonus scheme, you will also be entitled to loads of great benefits such as gym membership subsidy, discount and cash back on hundreds of high-street shops, healthcare cash back plan, travel insurance, pension, 23 days holiday, plus much, much more. Things we need from you Education to a degree level desirable Any qualification indicating a high level of analytical skills Experience of working in a digitally focussed role Awareness of business and data analysis tools and techniques such as: requirements elicitation, structured analysis and design, process mapping and component business modelling, business process re-engineering. To learn and adopt different business analysis techniques appropriate and relevant to delivery scope Excellent communication skills Good planning and organisational skills, able to juggle competing priorities and take an appropriate course of action What happens next? If this sounds like you and if you would like to join our rapidly expanding company that offers excellent career progression, then we would love to hear from you Diversity and inclusion are very important to us at Cabot and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.