2nd Line Desktop Engineer - Contract Role

GCS Recruitment Specialists Ltd ,
Milton Keynes, Buckinghamshire
More Details
Salary: £16 - £16.50 per hour

Overview

2nd Line Desktop Engineer Hourly Rate: £16.50 Length: 3 Months Location: Milton Keynes Job Role & Responsibilities: My Client is seeking a technically literate, highly motivated 2nd Line Desktop Engineer to come on board and work on a key project. Tech Skills Active Directory Office 365 Microsoft Exchange Take a look through the spec below (but take it with a pinch of salt as they want people with AD, Security Groups, Exchange & Office 365, it's just some of the responsibilities will be similar) Job Title: Specialist - Access Management Location: Milton Keynes Job Profile Description Takes timely action to ensure assigned issues are resolved. Performs access/account support for internal applications, systems, network shares, UNIX servers, and email access. Follows up on questions, problems, or suggestions and responds to employee inquiries with appropriate level of urgency. Provides ad-hoc advice and support for non-service catalog items/general queries as directed. Takes part in Service Improvement Programs (SIP's) as required. Supports senior colleagues in other areas of technology to identify and correct problems. Deals competently with multiple projects or moderately difficult problems simultaneously. Helps ensure monitoring requirements are implemented and observed. Provides Ad-Hoc reporting for Service Delivery as required. Provides appropriate support documentation and tools for colleagues at all levels. Answers queries as appropriate regarding the use of current and new technologies. Collaborates with Project teams to assist with issue resolutions. Follows the established Change Management processes. Assists in implementing services in line with Service Catalogs. Familiar with relevant technology developments. Maintains knowledge of relevant service catalogs products. Remains up-to-date on technology projects. Assists in the proposal of technologies that support business needs. Develops solid understanding of employee needs/business applications. Adheres to standards as defined. Follows all security policies. Uses best practice processes in every request, to be compliant with SOX\FSA audit requirements. Ensures that approval for any out of budget spend is obtained from senior colleagues prior to commitment. GCS Computer Recruitment Services is acting as an Employment Business in relation to this vacancy. This job was originally posted as www.totaljobs.com/job/89897553

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