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Schroders
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Horsham, West Sussex
Network Operations Engineer
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Job Type: Full-time |
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Overview
Who we're looking for We're looking for an experienced Network Operations Engineer who can work on the support and continued development of the network estate here at Schroders. You'll bring knowledge, drive, enthusiasm and a passion for technology. We've got a diverse portfolio of technologies at here and your goal is to maintain and build at the highest possible levels to drive customer satisfaction and enable a technology focused working environment for our users. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 5,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The base You'll be based at our new Broadlands Business Campus near Horsham in West Sussex. That's home to our new Technology Operations Centre. It's a brand new site, and a brand new team, putting digital first. So we're looking for people who are excited about setting things up, shaking things up, and working across teams. It's a chance to shape how we work rather than slot into an established structure. It'll have same high standards and international reputation as our HQ in the City of London, without being in the city: a big, countryside campus (and no commute on the Tube) means life will feel a little different . The knowledge, experience and qualifications you need Candidates should have as a minimum a CCNA qualification, but ideally holding or working actively towards CCNP Working knowledge of the following;- Branch & Data Centre Switching & Routing Wireless technologies, setup, troubleshooting and security Enterprise Firewalls especially CheckPoint and Palo Alto Internet routing and security Understanding of cloud technologies is a big plus Common interior and exterior routing protocols Site-to-Site and Remote Access VPN technologies Proxy technologies, Bluecoat or McAfee Load Balancers IP Address management and network services such as DNS, DHCP and NTP Network management, monitoring & Diagnostic Tools Network probes and packet capture analysis What you'll do Work as part of a Global multi-locational cross-matrix team in a dynamic environment Be a key part of our team to drive forward and maintain our technical estate A predominantly operational role, but with change and project work as required Working closely with other teams such including Service Desk, Platforms, Information Security and User Services Proactively own incidents, problems or issues adhering to SLA's and OLA's where relevant Act as a technical resource for change requests and project works Act as a technical resource for maintenance, firmware upgrades, and recurring patch cycles Utilise documented Standard Operating Procedures and other documentation provided Work using Servicenow to update incidents and requests Have awareness of the technology roadmap for existing and new technologies Shift work, weekend work and being on-call will be required The knowledge, experience and qualifications that will help Experience of working in the financial sector Experience of working within the ITIL Framework Experience of ServiceNow Knowledge of voice, video and audio visual solutions We're looking for the best, whoever they are Schroders is an equal opportunities employer. You're welcome here whatever your sex, marital status, ethnic origin, sexual orientation, religious belief or age.