2nd / 3rd Line Technical Support Engineer

Connected IT Recruitment ,
Leeds, West Yorkshire
Job Type: Full-time
Salary: £25,000 per annum

Overview

IT / Technical Support Engineer - Infrastructure (Windows Server, Virtualisation, Cloud, Storage) We are looking for 2 x 2nd / 3rd line technical support engineers, to provide support to a range of technologies, mainly focussed on Windows Server, Cloud, Storage and Virtualisation. You will be involved with supporting a wide variety of the latest, cutting edge technologies. Responsibilities will include 2nd / 3rd line technical support for Microsoft desktop and server operating systems and applications, storage, backup, virtualisation and cloud technologies A competitive package allowance is provided that includes a generous bonus. In addition, this company encourages, supports, funds, and rewards individuals who consistently gain the most relevant certifications relating to your role. This would include MCSA/MCSE, VCP, along with various other certifications. Requirements We are looking for a technical support / 2nd / 3rd line engineer who has had the following experiences and who has experience of the listed technologies below (not all are essential) Microsoft / Windows server 2012/2016/2019 VMware and/or Citrix ideally with knowledge of vsphere / vmotion / xenapp / xenserver SAN / storage technologies e.g. Dell EqualLogic Backup: Veeam/Backup Exec/Zerto Office 365 Cloud - AWS/Azure/Bespoke Technical support of large, enterprise level environment Experience as an infrastructure engineer, or in technical support at 1st/2nd line level Any experience with Cisco networking would be beneficial but is not essential If you have always enjoyed broadening your knowledge, would like to continue with gaining professional certifications, and would like to be exposed to a wide variety of solutions/ technologies, then please apply today. Any offers will be subject to passing a DBS, financial and reference checks.