1st Line Support Technician

Todd Hayes ,
Wymondham, Norfolk
More Details
Job Type: Full-time

Overview

Our client, a well-established Web Development and IT company, are currently seeking a 1st Line Support Technician, to join their busy team in their Wymondham Office. Are you confident on the phone when dealing with clients? Do you have experience working in the outsourced IT support industry? Are you keen to learn and passionate about IT? If so, this could be the role for you Job duties: Setting up and supporting computer Networks Support for PCs and servers remotely and on-site (XP, Vista, Win7/8/10, 2003, 2008, 2012) Installing PCs/ upgrading software Administration of IP phone systems (via web-based interface) Supporting customer applications (training provided) Setting up email accounts and website hosting (Linux and Windows) Support for Mac's remotely and on-site. As the 1st Line Support Technician, you will work hard and deliver results, based on a proven system for managing work and time. Ideally you will be creative and hardworking with experience of working within a fast-paced environment. You will also have good IT and problem-solving skills. For further details regarding this exciting opportunity please forward a copy of your CV today Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd

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