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Hays Specialist Recruitment
,
London, Greater London
Customer Service Coordinator
Overview
Temp Customer Service Coordinator Your new company This professional and established organisation are in search of the ideal candidate to join their facilities team. This organisation is looking for a hardworking individual who can work well in a busy environment and respond well to pressure. Your new role You will join the professionals in ensuring that accurate and timely information is provided to customers. You are required to Provide day to day support for the Customer Service Advisors, Assistants and temporary staff. It will be your responsibility ensuring the Customer Service Team provides a professional and welcoming reception service whilst adopting a 'Customer First' attitude. Additionally, you will be supporting and identify Customer Service Team training requirements, delivering and participating with training sessions where necessary in order that service performance and personal development objectives are met Within this role, you will be set KPIs to meet and ensure that you are able to act on areas of improvement. What you'll need to succeed It is a requirement to have previous experience within customer service positions for more than one year. Additionally, experience using CRM systems and strong IT skills. Further to the above, working well within a busy environment, paying attention to detail and an adaptive attitude is desired. What you'll get in return You will be working in a highly professional University and have the opportunity to work between sites, exploring London and getting an insight to how different offices run. This organisation is well known and established and anyone working for this organisation should be proud to be representing such a successful company. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk