Medical Receptionist

Overview Salary £8.23 per hour Location: Solihull Job Type: Temp to Perm Job Title: Receptionist We are delighted to working with one of our favourite clients - part of the NHS this chain of medical surgeries provide medical support to local communities. As a receptionist you will be the face of the business and deal with all queries via face to face and telphone based communication methods. Job Purpose"To provide an efficient, high quality reception service to the patients, doctors and all callers and visitors to the surgery". Responsibilities To answer all incoming calls efficiently and professionally, transferring callers or taking messages where appropriate. To act as the first point of contact for all patients and visitors to the surgery. To book patient appointments with the doctors and other health professionals as directed. To deal with requests from patients for home visits, following the practice procedure. To deal with laboratory test results, following the practice procedure. To deal with prescription requests, following the practice procedure. To retrieve and file patients' medical records as requested. To file patient letters as required. To deal with patient registrations and deductions as required. To ensure that patients' medical records are kept in good repair. To liaise with practice and attached staff as required. To ensure that the waiting and reception areas are kept tidy at all times. To deal with post and deliveries as instructed. To deal with payments from patients as instructed. To carry out any photocopying and faxing as requested. To deal with changes of address and personal details provided by patients in line with protocols To be familiar with all emergency procedures as required by the role. To carry out other administrative duties as required by the role. To carry out other tasks at the request of the practice manager or doctors. To carry out routine tasks relating to heating, alarm systems, computers and telephone system as required by the role. To ensure that the security of the surgery building is maintained at all times and all procedures are carried out, especially in relation to opening and closing the building. Criteria Previous experience within a receptionist role is essential Previous experience within a medical environment would be advantageous Ability to commute between solihull locations is essential Great communication skills Excellent Interpersonal skills For more information please contact Zack on . Don't delay apply now Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.