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Manpower
,
Stockton-on-Tees, Durham
Technical Team Lead (6 month contract)
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Contract Type: Contract |
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Salary: £27500 - £34000 per annum |
Overview
Manpower are looking to recruit a Technical Team Lead to manage a team of 2nd Line Support Engineers on an initial 6-month contract based in Erskine. Your team will be responsible for providing technical support and guidance across a variety of different user access devices and operating systems throughout the UK, therefore we are looking for candidates that have previous experience in a Team Lead role within an IT environment. The ideal candidate will have experience in implementing quality measures as well as people & performance management. Previous experience in a 2nd/ 3rd Line IT Support environment would be beneficial but not essential. People management including implementing quality measures and performance improvement plans The ideal candidate will have a pro-active approach towards problem/ incident resolutions, as a strong communicator you will be confident engaging with customers and stakeholders at a senior level. You will work on a rotational shift basis between 7am and 7pm Monday to Friday with no weekend or on call work. Please note this role will require SC Security clearance, any associated costs will be met by Manpower.