Bank Support Worker

Peabody have an exciting opportunity for you to join us as a Bank Support Worker based in various Essex locations . This role is offered on a flexible bank basisin return for a competitive hourly rate of £9.30 per hour. The Bank Support Worker role: We are looking for passionate and dedicated Care and Support staff to join our flexible bank staff (zero hours contract) for all areas of Essex. Experience in following client groups is preferred, however this is not essential: - Learning Disability – care - Learning Disability – supported housing - Young People Services (ages 16-24) - Mental Health - Hostels Our staff should be reliable, flexible, motivational and have excellent values. They should be able to demonstrate that they are committed to providing outstanding support services to vulnerable adults. Responsibilities of our Bank Support Worker include: - Carry out risk assessments, complete support plans, provide support, and carry out reviews, in accordance with policies and procedures and the requirements of stakeholders and funders. - Provide practical and emotional support to customers to achieve the outcomes set out in their support plan. - Support customers to budget to cover domestic bills and living expenses. - Support customers to make full use of community facilities, play an active role in their community and take up cultural, recreational, educational and employment opportunities. - Support customers to maximise their physical and mental health, through liaison with health services and the promotion of a healthy lifestyle. - Support customers to develop and maintain positive and effective relationships with their family, friends, support workers and other professionals. - Implement effective safeguarding practice for vulnerable adults and children in accordance with local authority and Peabody policies, guidance and protocol. - Work with support workers to manage risks to customers, staff and the community. - Liaise promptly with colleagues, partner agencies and other stakeholders regarding safeguarding, welfare and risk concerns in accordance with Peabody policy. - Promote self advocacy and advocate where appropriate for all customers. - Participate in customer reviews, team meetings and training courses. - Implement the association’s equal opportunities policy as an integral part of all duties and observe the letter and the spirit of the policy at all times. - Maintain safe practise at all times in accordance with Peabody’s health and safety policy. What we’re looking for in our Bank Support Worker: - An understanding of customer service in a service delivery setting - Thorough and up to date knowledge of health and safety issues relating to the designated client group - Thorough and up to date knowledge of safeguarding vulnerable adults and children local policies, protocols and good practice - Ability to communicate effectively with customers, staff and stakeholders in plain, easy to understand English, both in writing and verbally - Demonstrable customer care skills - Ability to work flexibly to meet customer needs and service requirements, including working evenings and weekends where the service requires it - Demonstrable commitment to equality and diversity and a genuine desire to help people with disabilities and/or support needs connect with their community - Ability to work as part of a team and build and maintain effective and supportive relationships with peers and partners - Excellent time management skills and demonstrable ability to meet deadlines and achieve goals Benefits of becoming our Bank Support Worker: - Sleep-in payments £73.89 per night (when applicable) - Spot Bonus awards - Paid Induction Training - Paid Enhanced DBS If you feel have the skills and experience to become our Bank Support Worker please click ‘apply’ today, we’d love to hear from you Closing date : 4th March 2020 This job was originally posted as www.totaljobs.com/job/89620077