Senior IT Support Engineer

Objective are an established, leading IT Managed Services provider with an energetic, passionate team of IT pro's that always go the extra-mile in supporting our valued clients located throughout the UK. Joining as a prominent member of the team, you will be responsible for developing and maintaining both customer and our in-house infrastructure as well as being an escalation point for 1st and 2nd line service desk colleagues. The role will also involve project work such as the design, planning and installation of servers, networking and security for new and existing clients. You'll be working with products such as Azure, Intune, ESXi, Office 365, Veeam Backup and Replication and in-house tools such as Connectwise Manage, Automate RMM amongst others. We work in a relaxed, but focused environment with a great team ethic and desire to provide the best possible quality of service and standards to our clients. What we offer 33 Days Holiday Private Medical Insurance Funded self-study for Professional and Technical qualifications Cycle to Work Scheme On the Job Training and Certification Free Parking Dress Down Fridays Team Social Events Free bean to cup coffee Company Polo Shirts and Fleece Essential Skills Active Directory, Group Policy Server deployment and administration - Windows Server 2012-2019 Backup Monitoring and Management / Veeam Microsoft Office 365 VMWare ESXi deployment and administration SAN Administration Excellent networking experience LAN/WAN/Firewalls & VLANs Good hardware knowledge, PC Builds and installations Nice To Have SharePoint Online Sophos Firewalls ESET Anti-virus deployment and Management Mobile device support Personal Attributes & Experience: A minimum of 2 years’ experience working within an MSP environment Strong diagnostic mind-set to action and resolve new issues Attention to detail and accuracy essential Strong diagnostic mind-set to action and resolve new issues Ability to speak to customers with a customer service focused goal Confident professional phone manner Demonstrate excellent interpersonal, organisational and communication skills, with the ability to work under pressure and meet deadlines A full driving license is essential. This job was originally posted as www.totaljobs.com/job/89665511