French Speaking Customer Support Coordinator

Harper Recruitment Group ,
Nottingham, Nottinghamshire
More Details
Job Type: Full-time
Salary: £18,000 per annum

Overview

French Speaking Customer Service Coordinator £18,000 Nottingham Are you fluent in French and English? Our client is expanding their customer service department and is looking for energetic, customer orientated people to join their busy, friendly team to support their French client base. Duties Include: Receiving a high volume of telephone calls and emails in French and English Demonstrate strong listening skills and build rapport with customers Promote first call and first-time email resolution Maximising customer satisfaction Coordinating orders and requests Adhering to service level agreements and quality standards Skills and Experience Required: Fluency in French and English (written and spoken) Previous experience within a customer service environment Ability to work in a fast paced, pressurised environment Excellent communication skills and telephone manner Ability to prioritise and organise own work The role would suit a customer orientated individual who enjoys dealing with people and working as part of a team. This is the perfect time to join a great business that is enjoying growth and success NO WEEKEND SHIFTS Apply NOW to avoid disappointment

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