2nd Line Support Engineer

Redimeer ,
London, Greater London
Job Type: Full-time
Salary: £30,000 per annum

Overview

2nd Line Support Engineer - Hedge Fund - Permanent - £30,000 - £35,000 - London My client a Hedge Fund based in Mayfair are looking to hire a 2nd Line Support Engineer to join their team. You will report into the Head of Infrastructure and work accross the IT department. It is a Wintel house so ideally you will have carried out a similar role with the emphasis on desk side / face to face VIP support. Duties: • Provide 1st and 2nd line support for incidents and service requests • At least 3 years’ experience • Excellent written and verbal communication skills • Active Directory, Group Windows, Imaging, Windows 10, SCCM, Office 365, MS Exchange • Providing troubleshooting on software and hardware issues • Providing onsite and remote support to all functions and areas of the business • Identify trending issues and possible problems when performing preventative maintenance • Ensure all incidents and service requests are resolved and closed within agreed SLA’s • Setup and configure new hardware for the business If this sounds like the ideal role for you, please send through your up to date CV. Skype interviews are taking place this week and final interviews next week.