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Brookwood Search and Selection
,
Woking, Surrey
Technical Support Specialist
Overview
We are currently recruiting for a Technical Support Specialist in the Woking area. Our client is a well establish Software development company that are looking to grow their support team due to increase in sales and demand. Skills · Excellent communication and customer facing skills · Good understanding and all-round understanding and experience of software and databases · Experience of SQL Server databases including security, users, jobs, backups, maintenance, integration services · Familiarity with Microsoft Office products · A highly motivated ‘self-starter’ who is organised and proactive · Understanding of basic Windows operating system and networking principles · An analytical mind with strong problem-solving skills · Experience of SQL language including queries, stored procedures and functions · Focussed on customer service and quality Desirable but not essential · Knowledge of software development languages including MVC, C#, ASP.NET Functions of the role · Providing technical support to the development team and clients directly · Developing and executing data migration and data transformation scripts · Configuring servers (ours and clients) ready for use including configuring databases and security · Assisting with the diagnosis of system issues and providing clients with guidance to resolution · Implementing, monitoring and maintain system interfaces · Liaising with clients to arrange and confirm software installation and upgrade plans · Carrying out pre- and post-installation technical assessments to ensure full system operability · Writing queries and procedures to select and extract data from SQL Server databases · Scheduling and preparing software ready for installation · Setting-up and configuring systems ready for use · Provide input into the team’s technical forums and technical specifications if you are open to market please apply or email your CV to This job was originally posted as www.totaljobs.com/job/89679790