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Reed
,
London, Greater London
Customer Service Projects Officer Housing
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Contract Type: Contract |
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Salary: £17.7 per hour |
Overview
CUSTOMER SERVICES PROJECTS OFFICER (HOUSING) My client are a South East London Local Government who are seeking a Customer Services Projects Officer to start an ongoing temp booking asap Main Purpose of the job: • To produce information pertaining to the services offered by the Housing Needs Group • To deliver an effective and responsive ‘communications, enquiries and complaints’ service to all customers for the whole of Group • To provide management and monitoring of the processing of complaints and official correspondence to the Housing Needs Service • To effectively liaise with Corporate Complaints in ensuring all corporate targets are met • To lead and manage specific Housing Needs Service Group Projects • To provide accurate and timely reporting information in respect of complaints and enquiries performance • To support the continuous improvement of the Housing Needs Group via the implementation of projects and the effective management of complaints, enquiries and correspondence If you have worked in a similar role previously and can start this booking asap please do not hesitate to submit your CV today