Insurance Consultant.

Insurance Consultant Role Profile Purpose To be an outstanding Insurance Consultant, exceed client expectations and help deliver our client’s Mission Statement: "To be the public’s choice for insurance, the insurer’s broker of choice, and to be a great place to work where people can flourish". Accountabilities 1. As an Insurance Consultant you should develop positive, trusting and friendly relationships with clients to make our client their choice for insurance, and to recommend us to their friends and family by: ·Taking the appropriate time to understand client’s needs ·Responding quickly and effectively to requests ·Collecting all relevant information positively and with certainty ·Providing the right advice in a manner that can be clearly understood ·Arranging cover as agreed with the client ·Striving to deliver an exceptional level of client care ·Doing what we said we would and at the time we agreed with the client ·Constructively identifying other insurance requirements to better serve the client 2. Make us number one broker of choice for insurers by being professional at all times, providing accurate and timely communications, and only placing risks with them that are desirable and appropriate. 3. A great Insurance Consultant should continually develop their own knowledge of the insurance industry, maintaining an up to date knowledge of the market, our client’s policies and procedures, and the legal and regulatory framework in which we operate, and ensuring that all work is conducted properly and in accordance with these provisions. 4. Constantly identify new ways to raise performance including agreeing a broadening personal self-development plan. 5. Champion great team work by helping others in the branch, identifying opportunities for continuous improvement of branch efficiencies and performance, and finding ways to contribute to the smooth running of the branch. 6. A successful Insurance Consultant will develop a close working relationship with colleagues located at other branches and have a great understanding of the need for specialist branches and when an enquiry should be referred to them. Key Performance Indicators ·Great client feedback: consistent positive outcomes ·Strong individual and branch performance ·Client retention and tenure ·New business development ·Ability and desire to help others ·Certificate in Insurance qualification and strive for continuous learning ·Compliance results What’s in it for you ·Competative salary of £18,000-£28,000 depending on experience. ·Free onsite parking ·Brilliant career opportunity’s ·Upbeat and friendly working environment ·Job satisfaction For further information regarding this Insurance Consultant role, please get in touch with Hayley at Contact Point Resourcing