Home Care Operations manager

Better Healthcare Services ,
Luton, Bedfordshire

Overview

Due to our continuous growth,Better healthcare are looking to add a operations Manager to our Home care team, with branches in Brighton, Bedford, Luton, Colchester, Norwich and Peterborough this role will understandably include travelling and some nights away. This is a fantastic opportunity for someone with the right skills. SUMMARY OF POST: This role will have profit and loss accountability for a region of branches. The post holder will lead, develop, manage and support local branch services to ensure the organisational goals and objectives are met/exceeded. The role will primarily focus on maintaining and improving commercial performance in the region and continuously improving operational performance. . MAIN RESPONSIBILITIES: Operational Delivery To develop first class relationships with key customers in the region, specifically Local Authorities and to adopt a pro-active 'Account Management' approach. To be actively involved with Sales & Business Development activities for all branches and to generate leads from within the geographical region. To take lead responsibility in ensuring services are fully resourced through effective recruitment management which ensures agency costs are kept to a minimum. To undertake regular audit of the sites to ensure that financial and operational processes are appropriately implemented. Please send your cv to This job was originally posted as www.totaljobs.com/job/89807280