Product Features
Blog
Contact Us
Sign In
Excel Technical Resourcing
,
Derby, Derbyshire
Service Advisor
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £22,000 per annum |
Overview
SERVICE ADVISOR REQUIRED One of my clients is currently on the look for a skilled and experienced Service Advisor to join their team. To be suitable for this role you will need to have previous experience within a Service Advisor/Administrator role and understand the key duties for the position. This will be working for a very busy site and would ideally suit a candidate that has come from the Commercial / Automotive industry. The Role: Basic Salary: £22,000 Bonus (OTE: £25,000 ) Hours: 2 Week Rota, Monday-Friday Week 1 07:00-16:00 Week 2 09:00-18:00 Location: Derby Responsibilities: ·Day to day office administration duties. ·Professionally dealing with incoming telephone calls. ·Work in progress (WIP) control for workshop. ·Deal with customer needs face-to-face and over the phone with a professional and friendly approach. ·MOT and service scheduling ·Updating customers with vehicle progress. ·Assist with other duties as and when required. Key requirements for the role: ·Excellent customer service skills. ·Experience using Kerridge / Autoline System ·Proven organisational skills ·Proven administrative skills ·Excellent interpersonal and verbal& written communication skills ·Ability to work as a part of a team as well as on own initiative ·Computer literate ·Able to work on own initiative and under pressure ·Good working knowledge of Microsoft systems (Word, Excel, PowerPoint)