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Heriot Watt
,
Edinburgh, City of Edinburgh
Oracle R12 Functional Support Consultant
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Contract Type: Contract |
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Salary: £41,526 - £49,553 |
Overview
This role is for a fixed term period of 18-24 months to provide backfill support within the Finance Systems Support Team during secondment of existing staff to the University Cloud ERP implementation project. Reporting to the Finance Systems Support Manager the Functional Support Consultant will provide a critical support role: analysing, investigating and resolving End User Support requests through our on-line ticketing system and provide training to Users, either directly or electronically, through the application of their functional subject matter expertise throughout the entire Oracle eBusiness Suite, but with particular emphasis on the Projects module, Order to Cash and the Procure to Pay processes. The role will support all of our campuses including Dubai and Malaysia. The post holder will need to work closely with other members of the Finance Systems Team as well as Finance Staff, Technical Staff, Process Owners, Process Experts and our Third Party Oracle Partner. The post holder is required to provide the appropriate expertise to ensure that the operation of the University’s primary financial transactional and reporting system provides accurate, timely and robust information in support of the University’s delivery of its mission, strategic priorities and business objectives. This is an excellent opportunity for an experienced Oracle R12 Functional Support Consultant to utilise their experience and skills in a complex and interesting environment. Key Duties & Responsibilities: Provide ongoing user support of the University financial systems (Oracle eBusiness Suite 12.1.3, GLWand & Cadency)– resolving non-routine and complex issues in a timely manner, ensuring that the End User is kept fully informed of progress Identification and clarification of specific requirements from internal stakeholders for all Modules including Accounts Receivables (AR), Accounts Payables (AP), General Ledger (GL), Fixed Assets (FA), Procurement, Cash Management, Projects, and Inter-company, with particular emphasis on AR and AP modules. Working with Third Party Oracle Partner to understand how systems can be configured to meet such requirements Solution design, configuration and documentation, including ongoing liaison with Business Process Owners and Business Process Experts, to ensure specification and design meet their requirements Review and map out existing financial processes, implementing improvements and best practice where applicable Participate in the planning and testing of functionality (including development, user acceptance testing and after golive date) Ensure compliance with business processes across the University and with internal control policies Provide User training for new features and developments and assist in the creation of online training materials. Education, qualifications & experience: Essential Requirements Education/ qualifications Candidates must possess an appreciation of Accounting / Finance Regulations and have a good understanding of financial terminology and concepts Professional and other relevant experience Comprehensive functional knowledge of the Oracle eBusiness Suite (Release 12.1.3) especially with regards to Order to Cash and Procure to Pay Experience of finding functional solutions to problems in Oracle eBusiness Suite (Release 12.1.3) modules. Thorough understanding of Business Processes, especially Procure to Pay and Order to Cash with the ability to identify process weaknesses and to implement efficient processes. Have a track record of successfully transferring knowledge to Users through Training Sessions and coaching staff. Good analytical and problem solving skills Excellent IT Literacy, especially with the use of Microsoft Excel and Word. Other essential skills/ competencies Strong people skills, demonstrating the ability to develop effective relationships and to foster effective individual and team performance. Excellent team working, consultative, communication and interpersonal skills, interacting effectively at all levels in the University; externally with professional advisors as required; and an ability to communicate complex financial issues and information in an accessible way. A well organised and efficient planner, able to demonstrate strong team management skills. Desirable Requirements Professional and other relevant experience Oracle Application Certifications. Degree (or equivalent qualification) Applications can be submitted up to midnight (UK time) on 31st March 2020. This is a fixed term post of 18 - 24 months duration. This role does not meet the minimum requirements set by UKVI to enable sponsorship of migrant workers. Therefore we cannot progress applications from candidates who require sponsorship to work in the UK.