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360 Resourcing
,
Reading, Berkshire
Retail Store Manager
Overview
With over 150 stores, our client is the UK’s No1 Vaping Retailer, valuing honesty, integrity and putting their customer first. Since 2008 they have been changing the world of vaping, with a clear purpose of 'empowering smokers to transform their lives' through the sale of the highest quality and most diverse range of e-cigarette and e-liquid products. Fundamental to their success has been the delivery of exceptional customer service and providing support and guidance to smokers on their journey to become free from the grasp of cigarettes They currently have an opportunity for a Retail Store Manager at our Reading Store to cover for Maternity Leave. As our client’s Retail Store Manager, you will be the first point of contact for their customers, whether they are looking to start their journey to a healthier lifestyle by stopping smoking, or simply want to experience the wide range of products that our client offer. The key to their success is down to their outstanding teams, their product knowledge and commitment to deliver only the highest quality vaping products. They believe in providing each customer with a personalised service, tailored to their requirements, getting to know their preferences and being by their side every step of their vaping journey. With all that in mind, you won’t be surprised that they only want the best team members who share their passion for a smoke-free life. Their team members receive bespoke training to give them all the knowledge required to become a brand ambassador, deliver excellent customer service through product demonstrations, advice and guidance. Our client’s ideal Retail Store Manager will have: - Previous managerial experience within a retail or hospitality environment - A track record of driving sales targets and deadlines - Experience leading and developing your team to meet store objectives - Excellent coaching and mentoring skills to inspire and motivate your team - Strong communication and IT skills - A positive and pragmatic approach to problem solving - A desire to see your team members succeed and progress. - Customer facing experience within a retail or hospitality environment - A willingness to keep up to date with, and demonstrate all our products (vapers preferred) - A desire to maintain the highest standards of store cleanliness, ensuring that our stores are always welcoming and inviting - Be over 18 What they offer their Retail Store Manager: - A competitive salary - Excellent working conditions - Branded uniform - Ongoing training and development - Generous staff discount - Cycle to work scheme - A wide range of benefits including pension, Company bonus scheme and healthcare after a qualifying period To apply for this fantastic opportunity to join the UK’s No.1 Vaping Retailer, click ‘ Apply’ and tell them all the reasons why you should become their Retail Store Manager Successful applicants will be required to undertake a disclosure and barring service (DBS) check Please note that you will be contacted via e-mail throughout the recruitment process, so please check your e-mails regularly. They reserve the right to close this vacancy early if sufficient applications are received or an offer is made. Our client regret they cannot contact everyone who is not selected for an interview nor provide feedback to those who have not been successful for interview, therefore if you do not hear from them within 21 days after submitting your application, please assume you have not been successful on this occasion. NO AGENCY INTEREST Our client is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.