UX Designer

UX Designer needed for a Global leading travel brand based in Luton. As a User Experience Designer working within the Ecommerce team, you will have the opportunity to deliver best-in-class user experience solutions across web, mobile and internal systems - to give customers the inspiration they need to find and easily book their dream holiday. What you will be doing: As a User Experience Designer, working within the Ecommerce team, you will be delivering enhancements to a range of customer-facing sites that reach thousands of customers on a daily basis. You will add value by making their experiences simple, usable, engaging and exciting. Your responsibilities are largely made up of the typical User-Centred Design process, working within an Agile development team, across desktop, mobile and responsive experiences. These include understanding the customer booking our different types of holidays, assessing the quality of their experiences via qualitative and quantitative methods. You’ll be applying this insight to the key priorities that the Product Owner will manage, as well as being a strong advocate for the customer in driving new requirements forward, using tools such as personas and journey maps. You’ll progress your findings through the discovery phase into concepts that will drive customer and business benefits through developing sketches, wireframes, and prototypes as necessary. At each stage, you’ll be happy sharing your findings and collaborating with the wider team to validate and optimize your ideas, which will be usability tested and refined. You’ll then collaborate with the visual design and technical teams to ensure that your designs are clearly understood and translated into high-quality, working solutions. To do all this within their Agile environment, you’ll need to be able to get up to speed quickly, in order to understand the needs of our customers, the objectives of the business and the technical capabilities of the systems involved. You’ll also need to be a good communicator, and able to maintain effective relationships with stakeholders and colleagues of various disciplines. What you will bring to the table: An enthusiastic User Experience Designer, with at least 2 years’ hands-on experience in full UCD lifecycle in a commercial, Agile environment A proven track record as a successful UX practitioner, with mobile, desktop and most importantly responsive design experience Self-motivated and results-driven, with good oral and written communications skills Excellent analytical and problem-solving skills Ability to handle multiple projects in a fast-paced environment, and take responsibility for the quality and timeliness of deliverables Proficient at wireframing and prototyping (using tools such as Visio, Axure) A collaborative, pragmatic approach Hard-working and dedicated