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Uxbridge Employment
,
London, Greater London
Customer Service Executive
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
Customer Service Representative £18,000 Bonus Uxbridge Our client, a highly successful and growing business, are looking to expand their team and take on a new customer service executive. The company are market leaders in their sector and are renowned for their innovative nature. Role duties Responsible for a base of customers, retaining their business and improving customer loyalty by understanding their needs Responsible for fault diagnosis, follow up and resolution Use company reporting mechanisms to highlight and identify potential customer issues Serve as a key ambassador and spokesperson for the company in building the brand Become a product expert to understand and advise best solutions for customers Handling incoming customer queries and keeping your customer base updated in a timely fashion What You Will Need Previous experience working in a customer service environment Strong communication skills Experience working towards monthly targets Ability to cross sell and upsell Strong ability to overcome objections You must be a great problem solver Excellent communication skills - written and verbal Ability to manage your own workload Strong customer focus On Offer £18,000 Bonus Opportunities for travel and work abroad Defined targets for career progression Constant training and development Account Manager and Team Leader roles available We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region. For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.