Administration Assistant

Administration Assistant | Petty Estate Agents, Burnley | £17,056 | Permanent Main Objectives of the Role: Exciting opportunity based in Burnley to provide professional administration support at Real Home Improvements, part of the same Real Group as the leading estate & lettings agency. The Real Group is currently undergoing exciting expansion and growth. Location: Burnley Office with reasonable travel. Start Date: ASAP Reporting to: Head of Real Home Improvements Probationary period: 3 months. Hours: 40 hours to be worked Mon to Fri 9am – 5.30pm, with 30 mins daily unpaid lunchbreak. Remuneration: National Minimum Wage rate appropriate to age Holidays: 28 days’ entitlement, pro-rata 1st year (including public holidays and Christmas office closure days). Key areas of responsibility: Providing administration support including: Invoicing and providing quote administration; Account management; General administration tasks including word-processing, appointment setting, photocopying, maintaining appropriate folders & documents; Entering data onto databases; Working closely with the Real Home Improvements and Petty Real team as required; Answering telephone & email enquiries, promptly re-directing as appropriate or passing on messages; Making refreshments as required; Undertaking any reasonable training as requested; Demonstrating consistently excellent communication skills, standards of conduct and performance; Taking a proactive approach to resolving issues or highlighting them to your line manager & Complying with all deadlines and undertaking any other reasonable duties as requested. Person specification: Essential: 5 GCSEs/’O’ Levels or equivalent or demonstrate qualification for role by relevant experience. Essential: Accurate typing & data entry skills, good IT skills inc. Microsoft Office and Excel. Essential: Demonstrate good attendance & punctuality. Excellent telephone manner. Ability to act logically & methodically. Personable, organised & hardworking. A team player capable of using initiative. Desirable: relevant administration experience and Grade C or equivalent in English & Mathematics How to apply On clicking apply you may be prompted to login or register with the website where you have seen this vacancy. You will then be redirected to our careers page to complete your application. Please ensure you complete this step. We’ll always email you to let you know we’ve received your application. If you are shortlisted you will then be contacted by Petty Estate Agents . We may close the advert early once a sufficient number of applications has been received. By applying for this vacancy you agree for your application and information to be shared with Petty Estate Agents for recruitment purposes.