Tier 3 Engineer - SIP, Networking

TLG Recruitment ,
London, Greater London
Job Type: Full-time
Salary: £60,000 per annum

Overview

3rd Line Engineer - Network, Infrastructure, SIP, Telephony. (BGP/SIP/OSPF) 3rd Line Engineer is urgently required by our client, a specialist provider of integrated telephony and call centre software solutions. Their market leading products enable their customers to run cost effective, customer focused and secure contact centres. As a result, there is now a requirement for an office-based 3rd Line Engineer to join our client’s Operations and Engineering the team. The ideal 3rd Line Engineer skillset includes Network Infrastructure and SIP technologies. Demonstrable knowledge and experience of managing networks and SIP deployments is critical. The role will primarily be internal project focused with the design, engineering and roll-out of new products and systems. Experience and exposure to managed services and telecoms provider environments is desirable but not essential for the right candidate. Requirements Extensive experience in: SIP telephony engineering, call routing and debugging. Configuration and management of Juniper MX, and SRX Devices. Configuration and management of production BGP and OSPF. Engineering a system from inception to production. 3rd/4th line escalation experience. Desired Skills and experience Managed hosting or telecoms provider background. AWS management and manipulation of hosts. Loadbalancer config and management. TDM equipment management. Linux expertise (Any debian or redhat distro). Ansible or another host/configuration management tool.