Customer Account Manager - Tech Co

CV Screen ,
London, Greater London
Job Type: Full-time
Salary: £25,000 per annum

Overview

Are you an experienced Customer Account Manager with experience in a B2B environment? Have you dealt with large business contracts and have excellent customer services experience? CV Screen may have the role for you Role Overview A Customer Account Manager is required for a well-known IT company based in Uxbridge. A salary of up to £28,000 is offered, depending on experience. You will be required to respond, and resolve enquires, complaints and requests that have been escalated. You will be required to follow procedures and processes but ensure you can also ‘think outside the box’ and adapt the process for challenging enquiries. You will monitor the order process to identify and explore opportunities to improve processes. You will ensure contracts are priced correctly. You will need to have previous experience in managing ongoing contracts. Excellent customer service skills will be imperative for this role as well as a logistical mindset. Client CV Screen is recruiting for a leading well-known IT company based in Uxbridge. Skills Required The Customer Account Manager will ideally have the following experience: - Experience in a B2B Sales support role - Excellent customer service skills - Analytical and logistical mindset Location Uxbridge Commute from Watford, Slough, Twickenham Salary / Benefits Up to £28,000 benefits - Learning and Development - 25 days holiday plus bank holidays - Flexible working - Private healthcare - Free parking - Discounted Gym membership - Generous pension contribution To Apply Please email your CV through Kate Lomax in strict confidence or call Kate on to discuss the role in more detail. CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. www.cvscreen.co.uk