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Adecco
,
Redhill, Surrey
Business Change Analyst
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Job Type: Full-time |
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Salary: £28,116 per annum |
Overview
· Working with business partners responsible for effective identification, quantification, prioritisation and implementation of business change (People, Process or System) to optimise working practices and drive efficiency · Supporting the SBCC in the delivery of business projects and initiatives to realise defined benefits. · Contribute to the successful delivery of projects with budgets up to £4m Activities · Provide support to the programme of business change at TGP and facilitate the successful delivery of projects. Assemble and manage project tools such as project briefs, project plans and action and risk logs. · Manage smaller change projects or elements of larger change programmes aimed at optimising business processes. Define project aims, target benefits and manage through to delivery. · Analysis of complex data sets from multiple sources to identify and quantify improvement areas; use this analysis to recommend changes and as the basis for benefits tracking. · Conduct workshops with business experts to elicit requirements, conduct gap analysis and generate potential solutions. Conduct cost benefit and make recommendations from the suggested solutions. · Map the as-is process and the subsequent to-be process, including planned actions to achieve the to-be state. · Co-ordinate project teams and user groups to carry out the work required to reach the to-be state. Use organisational and influencing skills to ensure the project is on track. · Develop (or ensure development) of good quality procedure, process (and where required, training) documentation to support effective implementation of changes and continued effective management of processes. · Develop, maintain and grow effective working partnerships across the business. Context and environment The job holder will be required to work across and with all business departments. They will need to ensure they achieve agreement (and where required) approval for changes made & implemented from the appropriate departments. They will need to be aware of commercial realities driving the business and take account of these in all activities. Accountabilities The job holder will play a significant role in ensuring business change is identified, quantified and implemented effectively by identifying and validating opportunities for change. For smaller change projects the job holder will have full accountability for these activities, in larger projects they will take ownership of specific areas of work. Qualifications / experience required · Educated to A level. · At least 3 years utilities experience with strong process and systems knowledge gained at an Energy Supplier. · Excellent data analysis, manipulation and presentation skills - Excel, ideally Business Objects or Access/SQL. · Excellent planning, organisation and prioritisation skills. · Lateral thinker with the ability to identify improvement areas and drive efficiency. · Organisational awareness and an ability to communicate clearly and influence to all levels. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy