Technical Software Support Engineer

In2 Consult ,
London, Greater London
Salary: £50k - 60k per year

Overview

TECHNICAL SOFTWARE SUPPORT ENGINEER - UP TO £60K - CENTRAL LONDON - PYTHON EXPOSURE, AWS, LINUX, DOCKER IN2 Consult are working with a rapidly growing organisation who are looking for a Technical Software Support Engineer to join their expanding team. You will be a part of the team supporting and maintain their cloud-based platform, working in a fast-paced environment with a mix of Developers, DevOps and infrastructure engineers. Primary responsibilities - Monitor environment logs for errors and troubleshoot - Daily and weekly issue reports - Update internal and external stakeholders - Maintain and create support documentation - Collect and triage production support incident tickets - Own support issues and collaborate with support engineers - Work within defined SLAs - Participate in production support meetings Essential criteria - Desire to learn programming languages and progress within organisation - Exposure to Python - Exposure to JavaScript - Exposure to scripting/coding - Ability to work in a fast paced environment - Attention to detail - Excellent customer service skills - Experience with test0driven code development Education - Familiarity with cloud infrastructure - Hands on experience with Linux Servers - Technology qualification such as AWS certifications or Microsoft certification APPLY NOW TO FIND OUT MORE TECHNICAL SOFTWARE SUPPORT ENGINEER - UP TO £60K - CENTRAL LONDON - PYTHON EXPOSURE, AWS, LINUX, DOCKER This job was originally posted as www.totaljobs.com/job/89735198