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Care UK
,
Norwich, Norfolk
Receptionist
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Job Type: Full-time |
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Overview
Part Time Receptionist - Alternate weekends 9.30am - 4.00pm You You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home. Your role As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career. As a Receptionist/Administrator at Care UK, you can look forward to: Competitive pay – we pay more than the average Fast-track career options, e.g. into management roles Quality training to develop your skills Flexible hours Bank holiday enhancements Stakeholder pension Free uniform Thousands of online and in-store discounts About Care UK We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support. Where you'll work Cavell Court, located in the heart of Cringleford, is a new purpose-built care home that opened in July 2015. Cavell Court is an 80-bed care home in Cringleford, just a few miles from Norwich. The home provides a range of round-the-clock care services and every aspect of the home is designed to ensure that residents continue to enjoy a fulfilling life. Residents keep busy and active, whether that means continuing to do lifelong hobbies, or discovering new interests. Our specialist lifestyle team gets to know each resident, their passions and pet-hates, hobbies and life stories before designing an activity plan tailored to your loved one’s unique needs. All of the Cavell Court care home team understand that the process of choosing residential care for a loved one is an emotional process. We’re here to make things as easy as possible, supporting you from the first time you look around Cavell Court through to your loved one moving in, and throughout the time they’re with us. Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.