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Premier Group Recruitment
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Oxford, Oxfordshire
Client Services Manager
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Job Type: Full-time |
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Salary: £27,000 per annum |
Overview
Role: Client Services Manager Location: Oxford Salary: up to £27,000 The Client Services Manager will be the central point of contact for client queries including content management, training queries & functionality queries. You'll be responsible for the effective delivery of a customer focussed, professional IT support service. You'll be working for a multi-award winning,privately owned company that is currently working with the UK’s most prestigious brands and iconic landmarks, such as The Shard and Hyde Park Estate. Responsibilities include: Managing the Client Services team, inc monitoring and supervising of support staff Develop relationships with existing clients with regular visits to Client sites To work closely with, and support, the Production, Support, Dev’s & Sales teams Administrative support including client reports & account management Drive Customer engagement with the Locale products Manage incoming calls and tickets desk, through allocated staff Run internal & external projects Ensure the Clients Services Team work to the standards required by the business, as laid out by the Head of Client Services If you or anyone you know is interesed, please get in touch with your CV.