Customer Service Advisor - Travel

Hot Recruitment Consultants Limited T/A eRecruitSmart ,
London, Greater London
More Details
Job Type: Full-time
Salary: £20,000 per annum

Overview

We are seeking an experienced Customer Service Advisor for this global company to work at their Travel Department in Croydon. The Company Our client is the world’s leading B2B2C specialist and expert in the creation and delivery of unique solutions that combine service, insurance and technology to provide worldwide protection and care. They specialise in assistance, international health & life, automotive and travel insurance. Their solutions are available to their business partners and via direct channels. The Role As Customer Service Advisor / Travel Support Executive you will: • Provide an outstanding customer experience at every contact • Handle high volumes of calls and responding to customer emails • Answer queries clearly and professionally, whilst building rapport with customers. The successful candidate will join a high performing team and have the opportunity to learn and develop their customer care skills in a supportive and challenging environment. About You In order to be considered for the role, you should be able to demonstrate the following key skills and personal attributes: • Excellent written and verbal communication skills • Strong attention to details and a focus on quality • Able to adapt and show flexibility to changing requirements • Strong organisational skills and time management Rewards For the role of Customer Service Advisor there is a salary on offer of Salary £20,550 per annum plus up to £1,000 performance bonus. Your hours of work will be Monday to Friday, 35 hours per week between 8am and 6pm. How to Apply Please note that eRecruitSmart is a Recruitment Agent and not a direct employer. Your CV will be sent to the Hiring Manager at the company who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you Call centre, Customer Service, advisor,

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